Data Policy

1. Who we are

AI Akshara Labs is a sole proprietorship registered in Pune, Maharashtra, India, operating under the brand The SaaS Narrative Studio. We are the data controller for personal data collected through aiakshara.com.

— Registered name: AI Akshara Labs

— Registered address: Pune, Maharashtra, India

— Contact: info@aiakshara.com

2. What data we collect and why

2.1 CONTACT FORM

When you submit the contact form on our website, we collect:

— Your name

— Your work email address

— Your company name

— The content of your message

Why: To respond to your enquiry and assess whether there is a fit for working together. Legal basis under GDPR: Legitimate interests (Art. 6(1)(f)). Under DPDP Act 2023: Consent given at point of submission.

2.2 NEWSLETTER / EMAIL LIST

If you opt in to receive updates from us, we collect:

— Your name

— Your email address

Why: To send you content about pipeline narrative, Knowledge-to-Revenue Systems, and B2B SaaS strategy. Legal basis under GDPR: Consent (Art. 6(1)(a)). You may withdraw consent at any time using the unsubscribe link in any email we send. Under DPDP Act 2023: Consent given at point of opt-in.

2.3 PIPELINE AND ROI CALCULATOR

When you use the pipeline or ROI calculator on our website, the inputs you enter (such as deal values, revenue figures, and conversion rates) are processed locally in your browser. We do not transmit, store, or retain calculator inputs on our servers. No personal data is collected through the calculator.

2.4 DATA WE DO NOT COLLECT

We want to be explicit about what we do not collect:

— We do not use cookies for tracking or advertising

— We do not run Google Analytics or any third-party analytics tools

— We do not collect payment information (payments are handled by third-party processors with their own privacy policies)

— We do not collect sensitive personal data as defined under GDPR Art. 9 or DPDP Act 2023

3. How we use your data

We use the data we collect for the following purposes only:

— To respond to enquiries submitted through the contact form

— To assess fit for a potential engagement

— To send newsletters and content updates where you have opted in

— To improve the content and structure of our website based on general usage patterns (no individual tracking)

We do not use your data for automated decision-making or profiling.

4. Who we share your data with

We do not sell your data. We do not share your data with advertisers. We share data only with the following service providers who help us operate this website, under appropriate data processing agreements:

— Framer Inc. — website hosting and page rendering (framer.com)

— Email service provider — used to manage contact form notifications (details updated as provider is confirmed)

Each of these providers processes data only on our instructions and is prohibited from using your data for their own purposes.

5. International data transfers

AI Akshara Labs is based in India. Our website serves users in India, the United States, and the European Union. When we transfer personal data internationally, we rely on:

— For transfers from the EU: Standard Contractual Clauses (SCCs) as approved by the European Commission

— For transfers from the US: We comply with applicable US state privacy laws including the California Consumer Privacy Act (CCPA) as amended by CPRA

— For data collected in India: We comply with the Digital Personal Data Protection Act 2023 (DPDP Act) and applicable rules

6. How long we keep your data

— Contact form and application submissions: 24 months from the date of submission, or until you request deletion

— Calculator inputs: Not retained, processed in-browser only and never stored

After the applicable retention period, we delete or anonymise your data.

7. Your rights

Depending on where you are based, you have the following rights over your personal data:

7.1 RIGHTS UNDER GDPR (EU/EEA RESIDENTS)

— Right to access — request a copy of the data we hold about you

— Right to rectification — ask us to correct inaccurate data

— Right to erasure — ask us to delete your data

— Right to restriction — ask us to limit how we use your data

— Right to data portability — receive your data in a machine-readable format

— Right to object — object to processing based on legitimate interests

— Right to withdraw consent — where processing is based on consent, withdraw it at any time

You also have the right to lodge a complaint with your local supervisory authority. In the EU, this is the data protection authority in your member state.

7.2 RIGHTS UNDER CCPA (CALIFORNIA RESIDENTS)

— Right to know — what personal information we collect, use, and disclose

— Right to delete — request deletion of personal information we have collected

— Right to opt-out of sale — we do not sell personal information

— Right to non-discrimination — we will not discriminate against you for exercising your privacy rights

To submit a verifiable consumer request, email privacy@aiakshara.com with the subject line 'CCPA Request'.

7.3 RIGHTS UNDER THE DPDP ACT 2023 (INDIAN RESIDENTS)

— Right to access information about personal data processed

— Right to correction and erasure of personal data

— Right to grievance redressal

— Right to nominate another individual to exercise rights on your behalf

To exercise any of these rights, email us at privacy@aiakshara.com. We will respond within 30 days (or within the timeframe required by applicable law, whichever is shorter).

8. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. Access to contact form data and subscriber lists is restricted to authorised personnel only.

No method of transmission over the internet or electronic storage is 100% secure. If you have reason to believe that your data has been compromised, please contact us immediately at info@aiakshara.com.

9. Children's data

Our website is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

10. Cookies

We do not use cookies for tracking, advertising, or analytics. Our website may use strictly necessary technical cookies set by Framer (our hosting platform) for basic site functionality such as session continuity. These cookies do not collect personally identifiable information and do not require consent under applicable law.

11. Changes to this policy

We may update this Data Policy from time to time. When we do, we will update the 'Last updated' date at the top of this page. For material changes, we will notify active newsletter subscribers by email. Continued use of our website after a change constitutes acceptance of the updated policy.

12. Contact and grievance officer

For any questions, requests, or complaints about this Data Policy or how we handle your data:

— Email: info@aiakshara.com

— Company: AI Akshara Labs

— Address: Pune, Maharashtra, India

Under the DPDP Act 2023, our designated Grievance Officer can be reached at the same address. We will acknowledge your grievance within 48 hours and resolve it within 30 days.

This Data Policy was drafted for AI Akshara Labs as a general compliance document. It does not constitute legal advice. You are advised to have this reviewed by a qualified legal professional with expertise in data protection law in your applicable jurisdictions before publishing.

AI Akshara Labs · aiakshara.com · Data Policy · Last updated July 2026